After-sales Service
Custom Solutions
OEM & ODM Service
We offer professional customized OEM support, seamlessly transforming your design drawings and samples into premium wheelchairs and scooters.
- Custom design from your drawings or samples
- Logo and branding customization
- Color and specification options
- Private label packaging available
- Prototype development and testing
- Flexible MOQ for trial orders
Support
After-sales Service
We provide comprehensive after-sales support to ensure your complete satisfaction. Our dedicated team is always ready to assist.
- 12-month warranty on all products
- Technical support and troubleshooting
- Spare parts availability
- Product training and documentation
- Quick response within 24 hours
- Long-term partnership support
Try Before You Buy
Sample Service
Our flexible sample service allows you to test our products firsthand before committing to bulk orders.
- Sample orders accepted (under 10 units)
- Sample cost refundable on bulk orders
- Fast preparation (3-5 days)
- Express shipping worldwide
- Full specifications provided
- Quality reports included
How It Works
Our Service Process
1
Inquiry
Send requirements for evaluation and quotation.
2
Confirmation
Approve design, specs, and pricing.
3
Production
Strict QC throughout manufacturing.
4
Delivery
Fast shipping with full documentation.
Quality First
Our Quality Commitment
CE Certified
Complies with European safety and environmental requirements.
ISO Standards
Manufacturing follows ISO quality management standards.
100% Testing
Every batch strictly tested before final packing.